Job Description:

Coordinates activities related to requirements elicitation, process modeling, and ensuring effective collaboration and alignment among team members and stakeholders.  Prepares communications and makes presentations on system enhancements and/or alternatives. Analyzes business systems, processes, and related data to determine how solutions can be engineered to provide new or improved business capabilities and/or processes. Function as a proxy product owner and subject matter expert for their various business domains.

Performs routine assignments, typically under direct guidance from solution coordinators or as defined in established procedures or practices. Identifies problems in standard work processes and seeks guidance to resolve them when they are unfamiliar.

Building a Business Case

• Vets components of business cases at the direction of more senior colleagues.
• Collects data and information about the current state of IT and identifies solutions to meet business requirements.

Project Management

• Reviews overarching project timeline and develops a schedule of tasks to achieve project milestones.
• Ensures consistent data hygiene practices are implemented and maintained when integrating information from multiple sources.
• Works with more experienced team members to identify resources required to support a project.
• Keeps relevant stakeholders informed of progress toward or changes to task timing that impacts the project schedule.
• Prepares and delivers standard presentations of business cases

Strategy Development and Implementation

• Listens to conversations to learn about the business strategy and business goals.
• Develops a broad understanding of ROI (return on investment) principles.

Stakeholder Engagement

• Identifies and manages key business partner relationships, listens to and understands their needs and expectations, maintains open two-way communication and delivers value to business partner.
• Maintains, facilitates, and improves upon those relationships and demonstrates accountability for results.
• Develops trust and influence among key business partners. Is available and consistently communicates with business partners to reach desired goals in a timely manner, showing flexibility when needed.
   

Process Improvement

• Identifies areas where efficiency and process improvement are needed within own work area.
• Applies new ideas or approaches to own work to enhance outputs.
   

Technical Communication/Presentation

• Seeks relevant information to ensure own understanding of complex information.
• Assists team members in the creation of routine technical communication materials (e.g., presentations, policies & procedures, messages).
• Develops an understanding of the different audience groups in the business unit/function that receive technical communications and how they differ from each other.

Mandatory Skills:

Project management fundamentals, technical acumen, business acumen, presentation skills, Analytical thinking, technical communication, stakeholder engagement, basic business analysis, project coordination, intermediate Microsoft 365 skills