Job Description:

Perform production support activities for our Commercial Operations and Commercial Services groups on their Pipeline and LNG Transaction Management and Measurement systems. Organize and perform requirements gathering, design, testing, and support of enhancements to the LNG Transaction Management system for liquefaction and the Pipeline Transaction Management system. Work on future requirements, design, and testing efforts needed for additional applications required for the Commercial Operations, Commercial Services, Marine, and Land groups. Provide technical
support for EDI transactions. Assist with BI reporting. Support ancillary systems. Provide 3rd party application support and some new development.

QUALIFICATIONS (EDUCATION, EXPERIENCE AND SKILLS)

• Education: Bachelor’s degree or evivalent experience in IT, Engineering, or Business-related field
• Experience: 5+ years of relevant work experience including business analysis, data management, troubleshooting and resolution, new development, report writing, testing, change management, web application design, and project management.

Skills/Competencies:

• Excellent communication (written and oral) and interpersonal skills
• Competent to work independently across multiple areas/disciplines/job families on complex assignments/projects with some guidance

Key technical specialist

• Experience working in a collaborative team environment
• Ability to work effectively with a support team, build strong vendor relationships, and coordinate with contractors and consultants
• Participate in software design review and provide feedback to developers and designers
• Experience working on multiple projects concurrently and/or multiple high priority user support issues simultaneously with limited guidance
• Ability to resolve complex issues that require an in-depth knowledge or strong analysis skills
• Experience writing and executing application functionality and accuracy tests
• Experience coordinating and managing user acceptance testing across multiple business areas/disciplines/job families
• Work closely with project manager on business and technology projects including working with managers, professionals and technicians outside of own department and outside of Cheniere
• Effective time management skills and ability to meet deadlines
• Knowledge of the Systems Development Life Cycle (SDLC) including waterfall and agile models and project management methodology
• Strong knowledge of and ability to use SQL, including writing and modifying stored procedures, creating and modifying tables and views, and writing complex queries
• Strong troubleshooting skills for 3rd party and custom applications
• Regularly exercise independent judgement including providing recommendations to other team members and management for approach and solutions; may apply technical knowledge that is more advanced than leadership to which the job reports
• Perform assigned duties consistent with the policies and procedures defined and approved by Cheniere management
• Experience supporting EDI is a plus
• Ability to create and modify reports in BI and Crystal is a plus
• Knowledge of and experience with Biztalk, Azure DevOps, .NET, and ReactJS is a plus